Sevenstep Team | September 21, 2023
Boston – September 21, 2023 – Sevenstep, a global talent solutions leader, announced that it has ranked #4 out of more than 50 possible providers on the 2023 HRO Today Baker's Dozen Customer Satisfaction Ratings for recruitment process outsourcing (RPO). The rating is based on a global survey open to 57 providers, with more than 900 responses from more than 350 Recruitment Process Outsourcing (RPO) clients around the world.
The rankings provide an objective view into top-performing RPO providers based on breadth of service, size of deals, and overall customer satisfaction, along with a dedicated ranking for the healthcare industry. This year, in addition to placing #4 overall, Sevenstep cemented its top five leadership across categories, rating #2 in healthcare, #4 in quality of service, #5 in size of deal, and #3 in breadth of service. These rankings mark the company's 12th consecutive year on the overall enterprise RPO list and the fifth straight year as #2 in healthcare, reaffirming the company's performance as a world-class RPO provider.
Sevenstep's continuous presence and growing recognition in a competitive RPO industry stems from a commitment to empowering its people and fostering continuing technology innovation. The company's proprietary Sevayo® Insights technology platform has become a leading force in applying predictive analytics to forecast conditions and future performance and help employers apply data to decisions that yield the best outcomes. And the company's investment in training, career mobility and employee opportunity has fueled the evolution of a deeply committed and innovative team uniquely empowered to bring a problem-solving mindset to every client challenge.
"An RPO can never operate on autopilot," said Sevenstep President Amy Bush. "A great client experience requires us to stay ahead of every issue and opportunity that arises in a changing, high-pressure market for talent. Sevenstep's top-tier recognition on the Baker's Dozen over the last twelve years is a result of the intention, smart work and commitment our teams bring to every client relationship. We are active problem solvers and proactive seekers of improvement, opportunity, and innovation — that is how we drive value for our clients year over year."
"Sevenstep perennially ranks in the top five RPO providers on the Bakers Dozen list," said Elliot Clark, CEO of HRO Today. "This is primarily due to the breadth of the solution and the great service that has always been at the very core of the company's culture. Their history of success securing hard-to-find talent in healthcare, technology and all major industries makes them a strong choice for buyers facing challenging workforce needs."
HRO Today's Baker's Dozen is a trusted ranking of RPO providers based entirely on feedback gathered from RPO customers worldwide.
About Sevenstep
Sevenstep is a global provider of strategic workforce solutions that enable business leaders to achieve ambitious goals and resolve complex workforce challenges. The company's Recruitment Process Outsourcing (RPO), Managed Services Provider (MSP) and Total Talent solutions are recognized for driving innovation and delivering impact for top companies around the world. Sevenstep is recognized as a perennial top RPO provider in the HRO Today Baker's Dozen Annual Customer Value Survey and an RPO major contender and MSP star performer by Everest Group.
About HRO Today and HRO Today Global
HRO Today and HRO Today Global are the properties of SharedXpertise Media and offer the broadest and deepest reach available anywhere into the HR industry. Our magazines, web portals, research, e-newsletters, events and social networks reach over 180,000 senior-level HR decision-makers with rich, objective, game-changing content. Our No. 1 strength is our reach. HR leaders rely heavily on the HRO Today‘s Baker’s Dozen rankings across six different categories when selecting an HR service provider. For more information about HRO Today and SharedXpertise, click here.
Press Contact:
Rob Thompson, Head of Marketing
1.617.217.1740
rob.thompson@sevensteprpo.com
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