Sevenstep Team | December 4, 2024
Boston – November 25, 2024 – Sevenstep, a global talent solutions leader, ranked #4 in breadth of service, #6 in size of deal, #7 in quality of service and #7 overall in HRO Today’s 2024 Total Workforce Solutions Baker’s Dozen Customer Satisfaction Ratings™. Sevenstep was also recognized in the Recruitment Process Outsourcing (RPO) Baker’s Dozen Customer Satisfaction Rankings: EMEA, ranking #4 in breadth of service, #3 in size of deal, #5 in quality of service and #5 overall.
A history of high customer satisfaction drives Sevenstep’s consistent presence in the Baker’s Dozen. The company was recognized on the Total Workforce Solutions list for the past two years, the Managed Services Provider (MSP) Baker’s Dozen in 2024 and the (RPO) Baker’s Dozen for the past 13 years, including #6 overall in the 2023 RPO Baker’s Dozen in EMEA.
The Baker’s Dozen is considered the industry’s top ranking of global RPO, MSP and total workforce solutions providers based entirely on customer feedback. It provides an objective view of top-performing providers based on breadth of service, size of deals, quality of service and overall customer satisfaction.
“Sevenstep’s placement on HRO Today’s Total Workforce Solutions and EMEA RPO Baker’s Dozen rankings reflects our commitment to building solutions that deliver unmatched breadth of service with a global scope,” said Amy Bush, president of Sevenstep. “Our unique combination of technology, recruiting innovation, contingent workforce and permanent hire solutions capability and Talent Unbounded offerings empower us to find the right person, with the right skill, at the right time and cost for clients. These capabilities are global in scope and the major force driving customer satisfaction recognized in the EMEA RPO Bakers Dozen. For employers around the world, Sevenstep delivers a ready-for-everything capability that is the foundation of our client relationships.”
Sevenstep leverages its technology as well as its innovation team to take Total Workforce beyond standard RPO and MSP solutions. Its proprietary Sevayo® Insights integrates data from across the contingent and permanent hire talent supply. The technology applies AI functionality to forecast hiring demands and conditions, predict difficult requisitions, and accurately deploy resources for right-cost talent acquisition.
Sevenstep’s expertise across permanent hire and contingent workforce talent acquisition enables its teams to focus on delivering the right talent cost-effectively for the work to be done. Backed by its Talent Unbounded® consulting services, Sevenstep’s solutions bring a broad array of capabilities to drive continuous value, from employer brand to market research, training, DEI and process improvement, positioning employers to adapt and succeed in a volatile business environment. The company’s global reach brings these capabilities to employers around the world, including a significant EMEA client base that draws a significant business advantage from Sevenstep’s innovative technology and expert team.
“Sevenstep is one of the most consistent high performers in the Baker’s Dozen surveys. They rank in the top tier of talent solutions providers based on lasting client relationships, groundbreaking technology and an expert team,” said Elliot Clark, CEO of HRO Today. “Their commitment to innovation and customer satisfaction make them a worthy option for any company exploring a workforce solutions partner around the world.”
About Sevenstep
Sevenstep is a global provider of strategic workforce solutions that enable business leaders to achieve ambitious goals and resolve complex workforce challenges. The company's recruitment process outsourcing (RPO), managed service provider (MSP) and total talent solutions are recognized for driving innovation and delivering impact for top companies around the world. Sevenstep is recognized as a perennial top RPO provider in the HRO Today Baker's Dozen Annual Customer Value Survey and an RPO and MSP key player by Everest Group.
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